Effective date: August 29, 2026
Last updated: August 29, 2026
These Terms of Service (“Terms”) govern your use of the website at verigallc.com and any services provided by Veriga LLC, doing business as Veriga Partners (“Veriga,” “we,” “us,” or “our”). By using this site, submitting a form, or engaging our services, you agree to these Terms. If you do not agree, please do not use the site or our services.
Who may use our services
Our services are provided to businesses, not to consumers for personal use. By using them you confirm that you are at least 18 years old and that you have authority to enter into these Terms on behalf of the business you represent.
What we provide
Veriga provides lead-response and appointment-booking services for home-service businesses. Depending on what you engage us for, this may include:
- An automated system that responds to your inbound leads by text message and works to book an appointment
- Follow-up and customer-nurturing message sequences
- Appointment reminders and confirmations
- A free lead audit — a written review of how leads reach your business and what happens to them
- Setup, configuration, and ongoing support for the above
The specific scope, deliverables, and price for any paid engagement are whatever we agree in writing before work begins. Where those written terms conflict with these Terms, the written engagement terms control.
Text messaging terms
If you give us your mobile number and check the consent box on one of our forms, you consent to receive text messages from Veriga LLC at that number, including messages sent using automated technology. Consent is not a condition of purchase. Message frequency varies and message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. Carriers are not liable for delayed or undelivered messages. See our Privacy Policy for how we handle your information.
Your responsibilities
You agree to provide accurate information and to keep it current. If we are sending messages to your customers or leads on your behalf, you are responsible for:
- Obtaining and maintaining any consent required by law before those people are contacted, including express written consent where the Telephone Consumer Protection Act or comparable rules require it
- Ensuring the contact data you give us was lawfully collected and that the people on it have not opted out
- Honoring opt-out requests promptly and telling us about any you receive directly
- The accuracy and lawfulness of the content you ask us to send
You may not use our services to send unlawful, deceptive, harassing, or unsolicited messages, or for any purpose prohibited by your mobile carrier or by applicable law.
Fees and payment
Fees, billing frequency, and payment terms are set out in the written engagement terms we agree with you before work begins. Unless those terms say otherwise, fees are payable in advance and are non-refundable for periods already served. We may suspend services for non-payment after giving you notice.
Term and termination
Either of us may end an engagement in accordance with the written terms we agreed. On termination, we will stop sending messages on your behalf, and you remain responsible for fees incurred up to the termination date. Any lead audit or written materials we have already delivered to you are yours to keep.
Intellectual property
The site, our written materials, our message templates and configurations, and the systems behind our services remain our property or that of our licensors. You may use materials we deliver to you for your own business purposes. Content you provide to us — your business information, your customer data, your branding — remains yours, and you grant us permission to use it only as needed to provide the services.
Confidentiality
Each of us agrees to keep the other’s non-public business information confidential and to use it only for the purpose of the engagement, except where disclosure is required by law.
Third-party services
Our services depend on third-party providers, including a messaging provider, an email provider, and a scheduling provider. Their availability and performance are outside our control, and their own terms may apply to you. We are not responsible for outages, delays, or failures caused by a third-party provider or by a mobile carrier.
No guarantee of results
We do not guarantee any particular business outcome. We do not promise a specific number of booked appointments, a specific booking rate, a specific response time in every circumstance, or any level of revenue. What we provide is a system and the work to set it up and run it well. Results depend on factors outside our control, including your lead volume, your market, your pricing, your availability, and how you handle the appointments we book.
Disclaimers
The site and the services are provided “as is” and “as available,” without warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the site or services will be uninterrupted, timely, secure, or error-free.
Limitation of liability
To the fullest extent permitted by law, Veriga LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, lost revenue, lost data, or business interruption, arising out of or relating to the site or the services. Our total liability for any claim relating to the services will not exceed the amount you paid us for the services in the three months before the event giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless Veriga LLC from any claim, loss, liability, or expense (including reasonable legal fees) arising out of your breach of these Terms, your misuse of the services, or your failure to obtain the consents required before we contact people on your behalf.
Governing law
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or to the services will be brought exclusively in the state or federal courts located in the Commonwealth of Virginia, and you consent to the personal jurisdiction of those courts.
Changes to these Terms
We may update these Terms from time to time. When we do, we will change the effective date at the top of this page. If a change is significant, we will make that clear on the site. Continuing to use the site or the services after a change means you accept the updated Terms.
Contact us
Questions about these Terms:
Veriga LLC (d/b/a Veriga Partners)
Email: info@verigallc.com
Web: verigallc.com